At Chabad at the University of Michigan, the mission is simple: create a welcoming, supportive community where students can connect, recharge, and grow. From social events and leadership opportunities to weekly gatherings and learning programs, Chabad is all about helping students feel at home while navigating the busy demands of college life.
But keeping all of those programs running smoothly takes strong communication—and that’s where TextIt comes in.
Chabad relies on TextIt for a few key areas:
Instead of juggling manual messages or scattered spreadsheets, TextIt provides a structured system for managing participant touchpoints. This makes it easy for the team to track what works, refine messaging, and ensure their most successful programs keep thriving.
“TextIt gives us a controlled way to manage touchpoints and measure what works so our strongest programs consistently perform well.”
TextIt has made a measurable difference in how Chabad manages events and programs. The biggest benefits include:
✅ Increased response rates
✅ Reduced manual follow-up
✅ Faster confirmations
✅ Smoother onboarding
✅ More reliable communication
Because students can quickly confirm attendance and complete onboarding steps via SMS, the team spends less time chasing responses and more time building meaningful community experiences.
Here are the two primary flows Chabad uses to keep things running smoothly:
This flow collects basic participant info, confirms interest in a program, and routes students to the right next steps. It makes enrollment faster, smoother, and more consistent.
This flow confirms attendance before events, helping the team reduce uncertainty and plan more effectively. Fewer no-shows, clearer headcounts, and better event experiences overall.
As Chabad’s programs continue to grow, they plan to expand their onboarding and confirmation flows to more initiatives. TextIt makes that easy because it delivers structured automation without adding complexity.
The visual [flow builder]( helps them test and refine messaging, while reliable delivery ensures confirmations and onboarding actually happen. What they value most is TextIt’s flexibility, reliability, and action-focused communication—helping them spend less time managing logistics and more time building a strong campus community.
If you’re looking for a simple way to improve communication, reduce manual work, and support community growth, TextIt might be the tool you’ve been searching for. 🌟